Roadside Assist Terms and Conditions:

• Disc delivery timelines may vary depending on your location. Expedited delivery in Main Centres, is only applicable to vehicle licence discs that have not expired and permitted that all required documents have been uploaded and payment has been made and you have provided your preferred delivery address at least 30 days prior to expiry. Outlying areas may take longer.
• Accident Towing Excluded.
• Please pay special attention to the Breakdown Towing km roundtrip limit as well as the Roadside Assistance Roundtrip limit of 40km. Should you exceed the km round-trip limit additional km will be charged on a member-to-pay basis.
• Membership is for a 12-month term and the membership can only be cancelled at the end of the fixed term.
• Subscriptions must be paid before products can be accessed.

Vehicle Licence Disc Renewal Terms and Conditions:

• Disc delivery timelines may vary depending on your location. Expedited delivery in Main Centres, is only applicable to vehicle licence discs that have not expired and permitted that all required documents have been uploaded and payment has been made and you have provided your preferred delivery address at least 30 days prior to expiry. Outlying areas may take longer.
• When will I see how much it will cost to renew my licence disc?
  
  • Discs that expire the next month -renewal cost is populated 1 -3 business days after the 21st of the current month. I.E. a disc that expires at the end of Dec 21 will have the cost populated by the 24th of Nov 21.
• Discs that expired already can take as long as 7 business days to confirm the renewal cost since we have to also check for penalties etc.
• What happens if my mobile number changes?
  
  • You can update your mobile number under "Profile" on the portal.
• Licence discs that have already expired may attract late penalty fees, to be paid by the customer and may take longer to renew and deliver.
• Customers remain responsible for settling traffic fines timeously.
• Additional fees may apply if the existing licence disc has any blocks.
• The process to renew licence discs only starts after customers submit all required documentation.
• Refunds will be processed to your nominated bank account 72 hours of receiving confirmation of same.
• Membership is for a 12-month term and that the membership can only be cancelled at the end of the fixed term.
• Subscriptions must be paid monthly so that products can be accessed.
• We will need your ID number in order to trawl for fines and require permission to do so.